| | Final 20:28 | time | gap | L | Rc | | | 1. |  China | 3:37.91 | WR | 4 | - | | | Jingyi Le 54.31s, Ying Shan 1:48.69, Ying Le 2:43.78, Bin Lu 17 3:37.91 | | 2. |  United States | 3:41.50 | +3.59s | 3 | - | | | Angel Martino 55.66s, Amy Van Dyken 1:50.92, Nicole Haislett 2:46.68, Jenny Thompson 3:41.50 | | 3. |  Germany | 3:42.94 | +5.03s | 6 | - | | | Franziska Van Almsick 54.88s, Katrin Meissner 1:50.96, Kerstin Kielgass 2:47.17, Daniela Hunger 3:42.94 | | 4. |  Australia | 3:45.38 | +7.47s | 5 | - | | | Sarah Ryan 56.45s, Karen Van Wirdum 1:52.88, Anna Windsor 2:50.04, Susie O'neill 3:45.38 | | 5. |  Great Britain | 3:45.52 | +7.61s | 7 | - | | | Sue Rolph 56.92s, Alex Bennett-Kelham 1:53.53, Claire Huddart 2:50.48, Karen Pickering 3:45.52 | | 6. |  Canada | 3:45.89 | +7.98s | 2 | - | | | Marianne Limpert 57.16s, Shannon Shakespeare 1:52.80, Jessica Amey 2:49.66, Joanne Malar 3:45.89 | | 7. |  Sweden | 3:49.53 | +11.62s | 1 | - | | | Louise JŶ"hncke 57.45s, Linda Olofsson 1:54.68, Ellenor Svensson 2:51.59, Malin Nilsson 3:49.53 | | 8. |  Romania | 3:51.36 | +13.45s | 8 | - | | | Carmen Herea 58.51s, Lorena Diaconescu 1:55.45, Carla Negrea 2:54.18, Liliana Dobrescu 3:51.36 |
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Heats - Wednesday, 7th September 12:20 | | Best 8 times advanced to Final. |
| | Heat 2 | time | gap | L | Rc | | | 1. | China | 3:46.38 | - | 4 | - | | | Ying Shan 56.05s, Ying Le 1:52.27, Bin Lu 2:49.81, Jingyi Le 3:46.38 | | 3. | United States | 3:47.23 | +0.85s | 5 | - | | | Nicole Haislett 56.47s, Ashley Tappin 1:54.36, Lindsey Farella 2:51.83, Amy Van Dyken 21 3:47.23 | | 6. | Great Britain | 3:49.03 | +2.65s | 3 | - | | | Sue Rolph 57.52s, Claire Huddart 1:54.62, Alex Bennett-Kelham 2:52.16, Karen Pickering 3:49.03 | | 7. | Sweden | 3:49.96 | +3.58s | 2 | - | | | Louise JŶ"hncke 57.49s, Linda Olofsson 1:54.64, Johanna Sjoberg 2:52.78, Ellenor Svensson 3:49.96 | | 9. |  Russia | 3:51.77 | +5.39s | 6 | - | | | Olga Kirichenko 58.69s, Tatyana Litovchenko 1:56.71, Olga Prokhorova 2:56.90, Natalia Meshcheryakova 3:51.77 | | 10. |  Switzerland | 3:52.89 | +6.51s | 7 | - | | | Dominique Diezi 58.48s, Sandrine Paquier 1:56.56, Andrea Quadri 2:54.98, Chantal Strasser 3:52.89 | | 13. |  Chinese Taipei | 4:03.39 | +17.01s | 1 | - | | | Fu-Jen Kuo 59.04s, Shu-Min Tsai 2:00.27, Chi-Chuan Kao 3:01.89, Chi-Chan LIN 4:03.39 |
| | Heat 1 12:20 | time | gap | L | Rc | | | 2. | Australia | 3:47.11 | +0.73s | 5 | - | | | Sarah Ryan 17 56.78s, Petria Thomas 19 1:54.13, Anna Windsor 18 2:50.52, Karen Van Wirdum 23 3:47.11 | | 4. | Germany | 3:48.08 | +1.70s | 4 | - | | | Anja Kleber 57.49s, Kerstin Kielgass 1:54.02, Anke Scholz 2:51.47, Daniela Hunger 3:48.08 | | 5. | Canada | 3:48.32 | +1.94s | 3 | - | | | Shannon Shakespeare 57.00s, Glencora Maughan 1:54.89, Jessica Amey 2:51.89, Joanne Malar 3:48.32 | | 8. | Romania | 3:51.33 | +4.95s | 6 | - | | | Carmen Herea 15 58.12s, Lorena Diaconescu 15 1:55.08, Carla Negrea 20 2:53.52, Liliana Dobrescu 23 3:51.33 | | 11. |  South Africa | 3:55.99 | +9.61s | 2 | - | | | Karen Allers 59.13s, Marianne Kriel 1:57.55, Kerry Elliott 2:56.48, Jill Brukman 3:55.99 | | 12. |  Argentina | 4:01.51 | +15.13s | 7 | - | | | Valera Luciana Alvarez 1:00.13s, Alicia Barrancos 2:01.81, Natalia Scapinello 3:03.02, Maria Virginia Garrone 4:01.51 | | 14. |  Macau | 4:24.35 | +37.97s | 1 | - | | | Weng Kei Kou 1:05.82s, Wai Man Lam 2:10.26, Keng Man Lei 3:16.34, Ka Leong Chio 4:24.35 |
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