| | Final 20:28 | time | gap | L | Rc | | | 1. |  China | 7:57.96 | CR | 4 | - | | | Ying Le 1:59.84, Aihua Yang 03:59.50, Guanbin Zhou 5:58.65, Bin Lu 17 7:57.96 | | 2. |  Germany | 8:01.37 | +3.41s | 5 | - | | | Kerstin Kielgass 24 2:00.81, Franziska van Almsick 16 3:59.11, Julia Jung 14 6:00.56, Dagmar Hase 24 8:01.37 | | 3. |  United States | 8:03.16 | +5.20s | 3 | - | | | Cristina Teuscher 16 2:00.01, Jenny Thompson 21 4:01.26, Janet Evans 23 6:04.03, Nicole Haislett 21 8:03.16 | | 4. |  Australia | 8:09.79 | +11.83s | 6 | - | | | Susie O'Neill 21 2:01.65, Nicole Stevenson 23 4:03.68, Elli Overton 20 6:06.98, Hayley Lewis 20 8:09.79 | | 5. |  Canada | 8:11.52 | +13.56s | 2 | - | | | Marianne Limpert 21 2:02.77, Nikki Dryden 19 4:05.82, Stephanie Richardson 17 6:09.66, Joanne Malar 18 8:11.52 | | 6. |  Romania | 8:13.94 | +15.98s | 7 | - | | | Carla Negrea 20 2:02.29, Lorena Diaconescu 15 4:06.11, Carmen Herea 15 6:12.31, Liliana Dobrescu 23 8:13.94 | | 7. |  Italy | 8:23.78 | +25.82s | 1 | - | | | Caterina Borgato 2:04.96, Francesca Salvalajo 22 4:11.17, Cecilia Vianini 17 6:18.14, Ilaria Tocchini 27 8:23.78 | | 8. |  Taiwan | 8:41.89 | +43.93s | 8 | - | | | Fu-Jen Kuo 2:05.47, Shu-Min Tsai 15 4:16.79, Chi-Chuan Kao 6:28.33, Chi-Chan Lin 14 8:41.89 |
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Heats - Monday, 5th September 12:10 | | Best 8 times advanced to Final. |
| | Heat 2 | time | gap | L | Rc | | | 1. | China | 8:08.32 | - | 4 | - | | | Ying Shan 16 2:02.38, Aihua Yang 4:03.31, Guanbin Zhou 6:07.02, Ying Le 8:08.32 | | 2. | Germany | 8:08.70 | +0.38s | 5 | - | | | Julia Jung 14 2:01.64, Jutta Renner 4:04.26, Anja Kleber 6:07.55, Kerstin Kielgass 24 8:08.70 | | 6. | Romania | 8:25.66 | +17.34s | 3 | - | | | Carla Negrea 20 2:02.89, Lorena Diaconescu 15 4:11.10, Carmen Herea 15 6:19.92, Liliana Dobrescu 23 8:25.66 | | 7. | Italy | 8:26.45 | +18.13s | 6 | - | | | Francesca Salvalajo 22 2:06.14, Caterina Borgato 4:13.69, Cecilia Vianini 17 6:20.70, Ilaria Toxxhini 27 8:26.45 | | 8. | Taiwan | 8:37.10 | +28.78s | 2 | - | | | Fu-Jen Kuo 2:06.89, Shu-Min Tsai 15 4:16.13, Chi-Chuan Kao 6:26.11, Chi-Chan Lin 14 8:37.10 |
| | Heat 1 12:10 | time | gap | L | Rc | | | 3. | United States | 8:10.74 | +2.42s | 4 | - | | | Cristina Teuscher 16 2:01.67, Ashley Tappin 19 4:05.62, Dady Vincent 6:08.44, Janet Evans 23 8:10.74 | | 4. | Australia | 8:12.44 | +4.12s | 5 | - | | | Stacey Gartrell 17 2:04.67, Anna Windsor 18 4:07.16, Petria Thomas 19, Elli Overton 20 8:12.44 | | 5. | Canada | 8:18.35 | +10.03s | 3 | - | | | Stephanie Richardson 17 2:04.12, Joanne Currah 4:10.11, Donna Wu 6:14.78, Nikki Dryden 19 8:18.35 | | 9. |  Argentina | 8:39.76 | +31.44s | 6 | - | | | Natalia Scapinello 2:06.88, Maria Pereyra 16 4:15.60, Maria Virginia Garrone 15 6:18.26, Alicia Barrancos 22 8:21.62 | | 10. |  Macau | 9:43.34 | +1:35.02 | 2 | - | | | Ka Leong Chio 2:12.98, Keng Man Lei 4:30.24, Weng Kei Kou 6:52.80, Wai Man Lam 9:12.82 |
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